Returns & Exchanges
At Rotofugi, we want you to be completely satisfied with your purchase. If your new fashion items aren't a perfect fit, you can return unworn and unwashed merchandise within 30 days of delivery.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Pack Your Items
Securely place the items in their original packaging with all designer tags still attached to ensure they are protected during transit.
Ship It Back
Print your prepaid shipping label, attach it to the outside of your package, and drop it off at any authorized courier location.
Receive Your Refund
Once our warehouse inspects the returned items, we will issue a refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing